Product Information
What is CholesterClear™?
How do I take CholesterClear?
How long before I start seeing results with CholesterClear™?
Are there any side effects with CholesterClear™?
What are the ingredients in CholesterClear™?
What is the deal with the Free 1-Year Magazine Subscription?
Ordering & Return Information
What is your return policy?
Can I call you to place an order?
Can I fax an order to you?
Can I order using a money order?
What are the terms of my magazine subscription?
Shipping Information, United States
How soon will you ship my order?
How long before my order arrives?
What do you charge for shipping?
Is the package discreet?
Shipping Information, International
Do you ship internationally?
What do you charge for shipping and handling?
How long before my order arrives?
What happens if my order does not clear customs?
Will I be charged a customs fee or tax?
Is the package discreet?
Security and Privacy
Is your website secure?
What information do you collect?
Contact Us
Click here to contact us if you have more questions.
Product Information:
What is CholesterClear™?
CholesterClear™ is a breakthrough nonprescription Cholesterol reducing pill. It is made of a proprietary blend of organic plant sterols that are FDA approved.
How do I take CholesterClear™?
CholesterClear™ comes in easy packs of 2 capsules each so you can easily take them to go with you. You take one pack a day. We recommend taking the capsules with a beverage prior to eating a meal.
How long before I start seeing results with CholesterClear™?
Most customers see results in about start to take place in the first 2-3 weeks. Some customers see results in as little as a few days.
Are there any side effects with CholesterClear™?
There are no negative side effects associated with taking CholesterClear™. The ingredients are safe, organic, and FDA approved.
What are the ingredients in CholesterClear™?
CholesterClear™ contains:
- Proprietary Plant Sterol Blend
- Vitamin B6
- Vitamin B12
- Folic Acid
What is the deal with the free 1-year Magazine Subscription – are there any catches?
The free 1-year magazine subscription is just a fun bonus offered by our sponsors. There are absolutely no catches. You will never be billed for the magazine. They will NOT renew your subscription after your 1-year is up. We do not provide the magazine publishers with your payment information. The magazine publishers will not share your information with any other third parties. This is a no strings attached genuine gift that you are entitled to when you order CholesterClear®.
***Please note that if you do not want any magazine at all – you can simply select ‘No Thanks’ when ordering and you will not get any subscription.
BACK TO TOP
Ordering & Return Information:
What is your return policy?
Your CholesterClear™ order is Guaranteed for 30 days from the day you place your order. If you are unhappy with CholesterClear™ for any reason you may return your order for a refund less a $7.95 restocking fee plus expedited shipping fees and insurance, if any.
Click here to notify us of your intention to return your order – When you fill out this form, please include your name, address, zip code, email address, and invoice number if available. We will email return instructions back to you within 48 hours.
Important!
All returns subject to a minimum $7.95 restocking fee, plus expedited shipping fees and insurance, if any. Discounted products other than CholesterClear™ purchased on this site cannot be returned or refunded.
Can I call you to place an order?
Yes! Our professional Customer Service Representatives are available 9am-6pm EST Monday-Friday.
Hours: 9am-6pm EST Monday-Friday
US & Canada Toll Free: 800-515-1070
UK Toll Free: 0800-0326278
All Other Countries: (201) 876-2570
Fax: (201) 876-2501
Can I fax an order to you?
Yes! You can fax an order to us if you live in the United States. Please click here to see the order form. After printing and filling out the order form, please fax it to (201) 876-2501.
Can I order using a money order?
Yes! We will gladly accept a money order. Please choose one of these options to see an order form.
*Please note: We do not accept checks of any kind. We can only accept money orders.
Click here if you live in the United States
Click here if you live outside the United States
BACK TO TOP
Shipping Information – United States:
How soon will you ship my order?
When you order before 6:00 pm, Eastern Standard Time, your order will normally ship the next business day. Orders placed after 6:00 pm EST, or on Saturday and Sunday, will normally ship within 48 hours.
How long before my order arrives?
The following are approximate delivery times from the ship date:
First Class Mail – 3 to 8 business days
Priority Mail – 2 to 4 business days
Express Mail – 1 to 2 business days
What do you charge for shipping and handling?
First Class Mail – $7.95
Priority Mail – $12.95
Express Mail – $22.95
For domestic orders, there is no S&H charge when you purchase the 4 month supply!
Is the package discreet?
Yes. Your order is delivered in a plain package, with our name, Urban Nutrition, and your name and address.
BACK TO TOP
Shipping Information – International:
Do you ship internationally?
Yes, we ship to most countries. If your country is listed on the order page, we will ship to you. However, for some countries, we must require a money order or bank draft (US DOLLARS) in advance, and charge $20.00 (US) for shipping and handling. To inquire about your country specifically, please click here and fill out this form.
What do you charge for shipping and handling?
For regular parcel post, the shipping and handling fee is $20.00 (US). Global Priority, if available for your country, costs $25.00 (US). Courier delivery is available for some countries and costs $35.00 to $45.00 (US) To inquire about your country specifically, please click here and fill out this form.
How long before my order arrives?
Most international orders are delivered in 10 days. Please note: Customs clearance may delay the delivery of your order by up to an additional two weeks depending on your country.
What happens if my order does not clear customs?
If you provide us with the appropriate documentation from your Customs Department, we will refund your purchase, less a restocking fee of $20.00 plus any expedited shipping services, if any. Or, at your request, we will re-ship your order, but we must charge shipping and handling again. If we re-ship your order and it again does not clear customs, we will refund your purchase less the restocking fee as described above. Sorry, but we cannot ship a third time.
Will I be charged a customs fee or tax?
Most countries today charge their citizens an import duty or tax. We are unable to determine this in advance, and you will be responsible for this cost.
Is the package discreet?
Yes. Your order is delivered in a plain package, with our name, Urban Nutrition, and your name and address.
Security & Privacy:
Is your website secure?
Absolutely. Ordering on our site is safe and 100% guaranteed. We utilize the industry standard, state-of-the-art SECURE SOCKET LAYER CHECK-OUT system that is necessary to make shopping online perfectly safe. Your order information is delivered directly to us via a secure-session encryption process. Your information is scrambled before it is even sent to us, making it impossible for unauthorized individuals to access it.
What information do you collect?
We collect only the required information to process your order, such as your name, address, phone number (we will not call you unless there is a problem with your order), and credit card number.
BACK TO TOP
|
